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Help Desk

General High Speed Internet information

Connecting via High Speed Internet utilizes several different methods of connecting using High Speed Internet. These methods include Broadband Systems Manager (BBSM) and Point-to-Point Protocol Over Ethernet (PPPoE).

Method Explanation
Broadband Systems Manager (BBSM) Software enabling broadband transmission of data. Broadband transmission is a type of data transmission in which a single wire can carry several channels at once. In contrast, baseband transmission allows only one signal at a time. Most communications between computers, including the majority of local-area networks, use baseband communications.
Point-to-Point Protocol Over Ethernet (PPPoE) PPPoE relies on two widely accepted standards: PPP and Ethernet. PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium, such as a single DSL line, wireless device or cable modem. All the users over the Ethernet share a common connection.

In order to connect using High Speed Internet, you'll need a network interface card (NIC) installed on your computer. recommends 3Com Ethernet cards or Intel Ethernet cards, which can be purchased online or from your local retail computer store. You will also need to download and install the software on your computer (location dependent - Contact the Help Desk). An Ethernet cable should be plugged from your computer to the port (wall jack) in your room. does not restrict the use of routers, however we do not support them. If you have a problem you must fill first disconnect before our staff is able to help you.

Customers running LINUX operating systems will need a PPPoE-compatible software client. High Speed Internet customers using Macintosh computers can receive compatible software by the Help Desk at (352)334-3100 and requesting a disk by mail. You will need the following DNS numbers to complete the configuration:

DNS Server Number
GRU Flushables