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Help Desk

Checking your e-mail on the Web

When you need to access your e-mail and address books from anywhere, a Web interface is best. provides you with several ways to check your e-mail on the Web. This is a convenient feature to use when you're traveling or are away from your main computer. When checking your e-mail from your main computer, strongly recommends that you use a stand-alone e-mail provider, such as Outlook Express, Netscape Mail, or Eudora.

Webmail allows customers to check their e-mail from anywhere in the world, in any Web browser (Netscape, Internet Explorer, etc). You can read and send e-mail, store e-mail addresses in your personal online address book, view and send most types of attachments in your e-mail, and even setup the Webmail system to check other e-mail accounts (such as a UF, SFCC, or Hotmail).

SquirrelMail is a simple Webmail package that includes built-in support for the IMAP and SMTP protocols. All pages are in pure HTML for maximum compatibility across browsers. It has very few requirements and is very easy to configure and install. SquirrelMail has all the functionality you would want from an e-mail provider, including strong encryption support, address books, and folder manipulation.

NTMail is a suitable interface for account maintenance. You can send e-mail messages by logging on, clicking Account, clicking the E-Mail tab, and then clicking New Messages.

Keep in mind that you must enter your username and password each time you access a Web-based e-mail provider. This is to ensure security. Some of the latest versions of browsers, such as Internet Explorer 6.0, will remember your passwords if you enable that feature.

Forwarding E-Mail To Your Computer

The Webmail provider has a setting selected by default so that messages are removed permanently from the mail server when you check your e-mail online. This causes some confusion when you return home and try to download the messages that you read online earlier. There are several ways to deal with this setting.

First, you can log onto Webmail, click Options, and then ensure that Remove Messages from Server is not selected. This will enable you to check your e-mail messages online and still download them from the mail server using your stand-alone e-mail provider.

You can also forward the messages to yourself, and then download them using your e-mail provider from home. Although you may import and export messages when using a stand-alone e-mail provider, you cannot export messages from the Web-based e-mail providers.

Alternatively, you may select the text of the messages in your Web-based e-mail provider, then copy and paste into Notepad, and save the Notepad text on your PC.

Viewing Attachments Online

Each of the Webmail clients enable you to view attachments, but it is likely to depend upon the type of attachment. Viewing an attached text file may be possible, while viewing an attached executable file is not. If you experience difficulty, read the online Help files associated with the Webmail client you’re using. If that fails to help, you can contact GRU.Net Tech Support for assistance.

Deleting Multiple Messages

Your Webmail client can be utilized to delete multiple messages simultaneously. To accomplish this, select all of the boxes next to the message titles, and then click Delete to remove all of the marked messages. If you wish to delete all of your messages at once, you can click Mark All and then click Delete to remove all of the messages in your Inbox.

GRU Flushables